Cox Automotive

Atlanta, GA

Overview

Cox Automotive is a global automotive services and technology provider headquartered in Atlanta, Georgia with offices for Kelley Blue Book located in Irvine, California. As a subsidiary of Cox Enterprises, the company has grown to become a leader in the automotive industry, offering a wide range of solutions for car shoppers, automakers, dealers, retailers, lenders, and fleet owners.

These brands collectively facilitate millions of vehicle transactions annually and provide valuable data insights that drive innovation throughout the automotive sector.

Assignments & Case Studies

Design Leadership for Two Amazing Brands

I led efforts to align in-house and vendor design teams, ensuring consistency in product experience goals and documentation. By integrating internal designers into vendor teams, we streamlined collaboration, improved domain knowledge sharing, and established clear design validation practices.

I also introduced UX and accessibility annotations, enhancing design quality and supporting our design system. Through research and leadership engagement, I restored trust in design decisions, improved team morale, and helped deliver a patient-centered experience on time.

Behavioral Analytics Platform Deployment

I led efforts to align in-house and vendor design teams, ensuring consistency in product experience goals and documentation. By integrating internal designers into vendor teams, we streamlined collaboration, improved domain knowledge sharing, and established clear design validation practices. I also introduced UX and accessibility annotations, enhancing design quality and supporting our design system. Through research and leadership engagement, I restored trust in design decisions, improved team morale, and helped deliver a patient-centered experience on time.

Establish Research Practices Team

I led efforts to align in-house and vendor design teams, ensuring consistency in product experience goals and documentation. By integrating internal designers into vendor teams, we streamlined collaboration, improved domain knowledge sharing, and established clear design validation practices. I also introduced UX and accessibility annotations, enhancing design quality and supporting our design system. Through research and leadership engagement, I restored trust in design decisions, improved team morale, and helped deliver a patient-centered experience on time.